Warrior Subscription T&Cs
What is a Warrior subscription?
A Warrior subscription is a recurring order. You choose a product and a delivery frequency, and we send it to you automatically on that schedule. You're billed before each shipment.
Subscriptions are managed through Recharge Payments Ltd, our subscription platform.
Who can subscribe?
You must be 18 or over and based in the UK or the supported delivery regions listed at checkout. By placing a subscription order, you confirm you meet these requirements.
Billing
Your first payment is taken at checkout when you place your subscription order. Subsequent payments are taken automatically before each scheduled shipment, on the same payment method.
Your billing date is based on your subscription start date and your chosen frequency (e.g. every 4, 6, or 8 weeks).
You'll receive an email reminder at least 3 days before each charge so you have time to skip, pause, or make changes before the order processes.
We accept major debit and credit cards. You are responsible for ensuring your payment details are current. If a payment fails, we'll retry and notify you — your subscription will be placed on hold until payment is resolved.
Pricing
Your subscription price is shown clearly at checkout and in your confirmation email. Subscribing gives you a reduced per-unit price compared to one-off purchases.
We reserve the right to change subscription pricing. Any promotional or introductory pricing applies to the stated period only. After that period, standard subscription pricing applies.
Delivery
Orders are dispatched according to your chosen delivery schedule. Estimated delivery times are shown at checkout and in your order confirmation.
Delivery is to the address you provided at checkout. You can update your delivery address at any time via your account portal before your next order processes.
We are not responsible for delays caused by circumstances outside our control, including courier delays, weather, or incorrect addresses provided by you.
Free shipping thresholds and delivery charges are shown at checkout and may change. Subscribers will be notified of any changes to delivery terms.
Managing your subscription
You have full control of your subscription at any time through your account portal at teamwarrior.com/profile or via the link in any of your order emails.
Skip an order: Skip your next shipment without cancelling. Changes must be made before your order processes — you'll receive a reminder at least 3 days before your charge date.
Pause your subscription: Put your subscription on hold for up to 3 months. No orders will be placed or charged during a pause. Your subscription resumes automatically at the end of your chosen pause period unless you cancel first.
Change frequency: Switch your delivery interval (e.g. from every 4 weeks to every 6 or 8 weeks) at any time before your next order processes.
Swap your product: Switch to a different Warrior product within the same subscription — no need to cancel and restart. Product swaps are not available on prepaid subscriptions.
Change your address or payment details: Update these at any time via your account portal before your next order processes.
All changes must be made before your next order processes. Once an order has been charged and is in fulfilment, it cannot be modified.
Cancellation
You can cancel your subscription at any time — there is no minimum term and no cancellation fee.
To cancel: Log in to your account at teamwarrior.com/profile and follow the cancellation steps, or use the live chat on our website and our team will help you.
Cancellations take effect immediately. Any order already charged and in fulfilment at the time of cancellation will still be dispatched and cannot be recalled.
Your statutory right to cancel: Under the Consumer Contracts Regulations 2013, you have 14 days from receiving your first order to cancel and request a full refund, provided the product is unopened and in its original condition. This cooling-off period applies to your first subscription order only.
Returns & Refunds
If your product arrives damaged, faulty, or incorrect, contact us within 14 days of delivery via the live chat on our website with your order number and photos. We will arrange a replacement or refund.
We do not accept returns of opened products unless they are faulty.
Subscription orders that have already been charged and dispatched are non-refundable unless they arrive damaged or faulty. If you wish to avoid a charge, please skip or cancel before your next billing date.
Your statutory rights under the Consumer Rights Act 2015 are not affected by these terms.
Changes to these terms
We may update these terms from time to time. We'll notify you of material changes by email before they take effect. Continued use of your subscription after that date means you accept the updated terms.
Your data
Your subscription data is processed by Warrior (KBF Enterprises Ltd) and Recharge Payments Ltd. For full details on how we handle your personal data, see our Privacy Policy.
Contact us
Questions about your subscription? Use the live chat on our website and our team will help you.
